Services Include:

• Quick turnaround of design/production services in support of meetings and Commission hearings.
• Creation of complex technical materials in support of agency security objectives.
• Original design and illustration of scientific and technical concepts to improve the communication with our stakeholders, the general public and NRC employees.
• Preparation of complex charts and graphs to depict trends and other conclusions inherent in the data.
• Web support for both the internal and external sites.
• Production of posters which must be designed, printed, mounted on foam core board and trimmed.
• Design and production of congressionally mandated documents like the Semiannual Report to Congress, the Congressional Budget Justification and the Performance and Accountability Report.

Client: National Institutes of Health

The Edmond J. Safra Family Lodge

Project 216 provides 24/7, 365-day front desk staffing at the Edmond J. Safra Lodge, a home-like facility for families to stay while their loved ones receive care at NIH in Bethesda, Maryland. The Lodge provides a retreat and sanctuary for families and caretakers of NIH Clinical Center adult patients participating in investigational and clinical trials designed to further knowledge of new treatments for disease. The Lodge is a home-away-from-home, providing a comfortable environment intended to alleviate the stress and anxiety that inevitably accompanies the serious illness of a loved one.

Project 216 provides overall management of staff assigned to the Lodge.  Our employees participate in execution of safety plans, emergency/contingency plans, quality assurance plans, and project implementation plans.

Client: National Institutes of Health

NIH Clinical Center



Project 216, in partnership with the St. Onge Company (SOCO) is providing National Institute of Health (NIH) Clinical Center with supply chain and applied industrial engineering expertise to define the current state and service criteria and to support a comprehensive Operational Assessment.

The site review, detailed interviews and measurement data will be used to develop a thorough understanding of the day-to- day activity - people, spend, volume, service criteria - from an efficiency perspective. Focusing on materials management functions of the hospital, the team will leverage detailed operations knowledge and benchmarks from world class academic institutions to perform an operational assessment, identify current levels of performance and potential areas for improvement. and utilizing LEAN methodologies, will identify waste and propose process improvement opportunities.

Client: Food and Drug Administration (HHS)

As a direct result of Project 216's execution of previous Facility Support tasks at the FDA, we were contacted to participate in solutions to a major FDA White Oak facility issue that for a few years had impacted experimentation in research laboratories. The labs were victims of repeated power failures that would cause the cessation of vital experiments and make experimental results unusable. In some cases, the power failures would cause months of data collection to be discarded, necessitating the restarting of research.

Project 216 was invited into FDA for discussions based on our reputation as a solutions provider in Facility Support Services. Our senior project management team, working in collaboration with FDA and GSA Electrical and Facility Engineers, Sr. Project Managers, and Laboratory Scientists, was selected to execute the solution of provisioning and installing Uninterrupted Power Supply (UPS) systems. The first of these systems was a new 60,000 watt unit, weighing approximately 2 tons, including all of its accompanying switch, metering and breaker panels.

Project 216 was the facility support contractor providing the management and general contracting services necessary to provide what was the first of what is to be a series of UPSs installed in several buildings.  Project 216 evaluated and teamed with leader in the field for additional implementation expertise. As prime contractor and management company, Project 216 successfully executed the first UPS system on-time and within budget to the accolades and kudos of FDA engineers and scientific laboratory managers who can now continue their research without fear of power outages.

Client: Department of Justice

Planned and Implemented complex education and training programs for a nationwide collections operation involving the US Attorneys’ Offices and private counsel across the nation. The system was used to manage collection of federal debt and provide summary reporting to DOJ management and congress.

Our staff began by training end users across the country. During this training, we identified educational, operational and systemic issues that we presented to the DOJ stakeholders. 

As a result of this study, our staff implemented a nationwide train-the-trainer program to identify skilled resources among the existing staff at the USAO level to reduce training costs within the private counsel offices. 

When DOJ stakeholder and private counsel reporting efforts failed to meet congressional requirements, our staff launched an aggressive plan to retrain the field staff and correct the data in the system. This training improved data integrity and provided accurate congressional reporting. 

Client: Debt Recovery Litigation Software Development

Provided project management services for re engineering a legacy client-server application into a modern web-based application.

Established partnerships with Tata Consultancy Services, a CMMI level 5 outsourcing company, and served as Project Manager to upgrade legacy applications to modern platforms and successfully migrate offshore development back to local resources after re-engineering efforts were completed.

Coordinated requirements management, application development, quality control, and user support for a system delivered nationwide with an application service provider (ASP) model.

Client: USAID Farmer-to-Farmer Grant Implementation

Byeffe Foods Company, Limited, Mbale, Uganda

In Uganda, malnutrition is a major inhibitor to development, especially in pregnant mothers and young children. Nutritious crops grown on small farms can help provide needed nutrition, but small farmers consistently face challenges in selling their produce, unless they have access to a bulking and marketing mechanism.

Project 216 staff travelled to Uganda and worked with Byeffe, a private business whose marketing strategy centers on collaborating with small farmholders to provide a source of nutrition for pregnant mothers and young children.

Byeffe purchases pumpkin produce from 38 different farmer groups at prices determined by the farmers' input costs. These commodities are then processed and packaged into flours, seeds, and dried leaves. Their main customers are health institutions, health food stores, schools, and the general public, who purchase their products from retail shops and supermarkets. Byeffe is selling domestically, but has an interest in expanding internationally.

The main objective of Project 216's assignment was to review the current marketing strategy for Byeffe food products aimed at increasing the market share for their niche products. This assignment also included a review of their current business plan and recommendations towards its implementation, as well as creating indicators for performance monitoring. Project 216 also conducted training with Byeffe’s marketing team in new product promotion and reviewed Byeffe’s business plan, giving recommendations for implementation, performance monitoring and evaluation.